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also the drive gears when looking from the back that are on the right hand side were squeaking on my machine. a little triflow took care of the squeek

I have had the same problem. I removed the two brackets under the flapper with the foam on the top. The foam was to thick and was not allowing the stacker flap to fully engage or disengage. I also ...

Try and plug the network cable from the customers wall jack directly to the IPS and see if the problem goes away. We have seen in some installs that the small "patch" cable leading from the IPS to th ...

Is this only on prints or on copies or on both? A little more info on when it is happening and where on the sheet it is. Is it only on 30 inch or 36.

Thanks

i have it if you get me your e-mail ill send it right over

we have a bunch of machines with the stacker mod attached and have not seen this problem yet. The only thing I can suggest is that you check that the wire hoop guides are installed correctly with the ...

The 033 and 034 usually go hand in hand. The 033 says that it is the Transfer Corona that has the problem. You can try and replace the HV Power Supply but that usually is only a temporary fix. WE h ...

We have has 2 Kip's that are new with the same problem and so i thought i would post the solution here in case any one else was having the same problem. We see that there is a paper jam while the mac ...

After checking everything and jumping through all sorts of hoops i changed the DC control Board and upgraded the firmware to the latest version and the line went away. Don't know what caused it to go ...

I too have this problem and have tried all of the following:

Pressurized the developer
cleaned the charge and separation corona wires
cleaned the mylar strip under the drum
re leveled the machin ...

All of the Kips that are color enabled ship with the new stacker. This is a major improvement over the original stacker.

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The problem is that Acrobat 6 has a problem with printing in 600 dpi. if you change the settings in acrobat to print at 300 dpi it will print the whole image. this is a solution for customer that do ...

The tonor bottles will fit in both machines but the toner is different. The 5000 is HDP2 and the 6000 is only HDP. The tonot for the 5000 is a smaller partical then the 6000. DON't mis the toners t ...