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I have another 3000 that started making long blank prints with no cut interruption when printing sets, and when cleared and sent an internal print, a 24x36 comes out about 4 ft. long any blank. Is th ...

I have had an issue on a 3000 with a low serial number (1547) and that is it was making a vaguely oval deletion at the ending portion of a 48" print. Changing paper didn't help, and machine was unres ...

I have a plotter about 225 miles aay that gives a "media loaded incorrectly. remove media." message that I can't seem to resolve. The media sensor is good, the eye on the bottom of the carriage is cl ...

KIP keeps preaching about firmware installed thru KIP diagnostic software so I'm going to try it tomorrow in Idaho.

I had this same situation last week, and I actually took out the idler shaft with the white pressure rollers on it, sanded the ends of the shaft, traded the bearings end-to-end to provide a new bearin ...

When I get this phenomenon (E-51 is more common) I look at the right end block on the image corona. I have found it VERY common that there is a fine crack at the 10:00 position on the screw hole. It ...

thanks for the reply. It is an intermittent problem, and it seems to be a power delivery issue, since the machine resides in a remodeled church in excess of 100 years old (looks FABULOUS! to an archi ...

I've got a machine that works when I get there, and then will begin printing blanks. I've done all that I know, mostly concerning developer bias issues, and no matter what, this problem comes back. ...

Hi Guys,

I read the previous post about err 0021, line sensor issue, and the conditions and my actions were nearly identical, except that the 4003 error code is also present. I thought about telli ...

I've had quite a lot of contact with this error as well. There are several things that I do to counteract it. 1) I remove the e-clip on the left end of the dev. hsg. per the tech bulletin. It doesn't ...

Customer of mine in the Silver State who shall remain nameless called me with this error code, requesting service. After two service calls chasing ghosts (AND they are 325 miles from my office.) I did ...

Never had an e clip pop off, but I have had the bearing on the left end of the supply roller grind itself into mush, generating this error as it turned and tumbled. That one was fun, too.

I had a 3000 that did something really weird right out of the box. The machine ran fine, but the fuser ran BACKWARDS. Everything else absolutely spot on, but the fuser running backward. After replac ...

Unfortunately, he's also the manager of another location. He has few equals when it comes to repairing GPS or survey equipment, but I just console myself by thinking that he focuses on THAT and that ...

Awhile back, one of my techs in my Las Vegas office was quizzing me about adjusting voltages in a 3000. I told him what I knew, and where to find the parts I didn't know. It seemed as though he was ...