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I recently installed a KIP 7770 along side their old KIP 3100. The gray scales on the 7770 are considerably lighter than on the 3100. The are using the same CTB file from Autocad going to both print ...

I showed up on site today, had them delete everything, and then I did the installs, and everything worked fine. Of course I got the "we did the exact same thing" story, but at least everything is wor ...

That was my thoughts exactly... that a surface was just like a wireless laptop. I am heading there tomorrow and will try some additional testing. The surfaces can see other printers and can access t ...

They are windows 8.1

I have A customer with a KIP 5000. They recently rolled out windows 8.1 everywhere, and all computers are working fine, but they also have several "surface" tablets, and they will not see the KI ...

Thanks for your assistance. I assumed as much, but did not want to be hitting a brick wall in January.

I have a client with a KIP 6000 and a KIP 3000. Both still great runners, so they want to keep them alive as long as possible. They are only printing PDF's through the KIP's and so far thats been wo ...

The line code in service mode is 4310 OP_MODE. It has to be changed from 0 to 1.

Can anybody send me a KIP 7770 service manual please. I have to adjust the grey scales (too light) and I don't know what the line code is in service mode.

Thanks,

Does anybody know the code line to inable/disable the stacker in the service menu? I can't get my service manual to load.

I'm just wondering if you remember what the final resolution was. I'm having a similar issue with a 5000 as well.

I had a problem similar to this a long time ago, it was the CPU fan that was the issue.

I have been asked by a client to do a PM service on their Oce TDS 100 copier, so I'm looking for a service manual for it in case I run into something out of the ordinary. PM me if you have one, thank ...

I have a customer that is looking at upgrading from their KIP 5000 to the new 7770. They would like to keep their auto-stacker and KIP 600 scanner. Are these compatible with the new systems? Of cou ...

I have a similar issue, but a 612 error. I've also noticed that one lamp is not as bright as the other two. They are several years old, so I'm suspecting this may be my issue. I'll let you know when ...