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  Topic: Kip 3000 down
In_Maine

Replies: 23
Views: 19077

PostForum: KIP 3000 and 3100   Posted: Wed Jan 25, 2012 12:08 pm   Subject: Kip 3000 down
Next time, just simply make a check disk on C: AND D:. Corrupt files may hang up WinUntd. 90% of the time it fix it.

Thank you. I did try to do a chkdsk /f on the drives and ended up with a blue s ...
  Topic: Cannot Modify Historical Queue Size
In_Maine

Replies: 4
Views: 4150

PostForum: KIP 3000 and 3100   Posted: Wed Jan 25, 2012 11:58 am   Subject: Cannot Modify Historical Queue Size
First of all, wich version software was the original disk ? If you put the mixed-env. patch is because you are still at 6.5 version or less ?!?

If you have a newer version like 7.X, install this on ...
  Topic: Cannot Modify Historical Queue Size
In_Maine

Replies: 4
Views: 4150

PostForum: KIP 3000 and 3100   Posted: Wed Jan 25, 2012 11:52 am   Subject: Cannot Modify Historical Queue Size
It need to be done through Printnet

Thank you...Printnet is where I was trying to do this, but to no avail...every time I tried to change the value and hit submit, it never applied the change.
  Topic: Cannot Modify Historical Queue Size
In_Maine

Replies: 4
Views: 4150

PostForum: KIP 3000 and 3100   Posted: Wed Jan 25, 2012 10:31 am   Subject: Cannot Modify Historical Queue Size
After doing a full re-imaging of the ips from the disk and applying the KipServe_3_12_10_Mixed Environments patch, I can no longer modify the size of the Historical Queue. It is set to disabled, and ...
  Topic: Kip 3000 down
In_Maine

Replies: 23
Views: 19077

PostForum: KIP 3000 and 3100   Posted: Tue Jan 24, 2012 5:18 pm   Subject: Kip 3000 down
Ok, after a full reimaging, our kip 3000 is back on line and working as it should. Thank you all for your input and help.

I also installed the the patch...thank you tjohnson.
  Topic: Kip 3000 down
In_Maine

Replies: 23
Views: 19077

PostForum: KIP 3000 and 3100   Posted: Tue Jan 24, 2012 12:42 pm   Subject: Kip 3000 down
you do need to go into the request to tell it to always run as administrator on windows 7 machines.

In general I have found that to be the case, but the end behavior is not consistent....some mach ...
  Topic: Kip 3000 down
In_Maine

Replies: 23
Views: 19077

PostForum: KIP 3000 and 3100   Posted: Tue Jan 24, 2012 12:25 pm   Subject: Kip 3000 down
I'm glad it was found. If you are using 6.5 you will need the mixed environment patch to make it compatible with windows 7. If you don't have that patch email me and I'll send it to you.

Ok, than ...
  Topic: Kip 3000 down
In_Maine

Replies: 23
Views: 19077

PostForum: KIP 3000 and 3100   Posted: Tue Jan 24, 2012 12:24 pm   Subject: Kip 3000 down
Cannot set up KIP ports, so I have to set up the Kip using TCP/IP
KIP request acts real funky. Have to turn off UAc, etc. to get Request to even print....chase down permissions, etc on folders to get ...
  Topic: Kip 3000 down
In_Maine

Replies: 23
Views: 19077

PostForum: KIP 3000 and 3100   Posted: Tue Jan 24, 2012 12:14 pm   Subject: Kip 3000 down
If you are an authorized Kip dealer you can order the software. I would suggest using 7.2.348 for a 3000.


No...I'm just the lowly IT manager, but the good news is that our faithful office manage ...
  Topic: Kip 3000 down
In_Maine

Replies: 23
Views: 19077

PostForum: KIP 3000 and 3100   Posted: Tue Jan 24, 2012 12:02 pm   Subject: Kip 3000 down
Is there any chance it is taped to the bottom of the IPS?

I wish it were. A while back, someone noticed it on the floor behind the printer... i think it must have fallen out after our last service ...
  Topic: Kip 3000 down
In_Maine

Replies: 23
Views: 19077

PostForum: KIP 3000 and 3100   Posted: Tue Jan 24, 2012 11:44 am   Subject: Kip 3000 down
The only way to wipe the hard drive is to ghost it via a dvd rom into the back of the IPS with a keyboard and a mouse.

That is what my next step was going to be....only problem now is we cannot loc ...
  Topic: Kip 3000 down
In_Maine

Replies: 23
Views: 19077

PostForum: KIP 3000 and 3100   Posted: Tue Jan 24, 2012 10:46 am   Subject: Kip 3000 down
ok, found where the recall folder should be, but there isn't one.

also, i did try to point request on the kip to the ip address...no change.

btw, nothing was listed under multiple printers in th ...
  Topic: Kip 3000 down
In_Maine

Replies: 23
Views: 19077

PostForum: KIP 3000 and 3100   Posted: Tue Jan 24, 2012 10:36 am   Subject: Kip 3000 down
Well, no progress as of yet.

I get the error upon start-up of the machine, and it continues to pop up for ever there-after. The log file is filled with Runtime Error 5.

All the density values a ...
  Topic: Kip 3000 down
In_Maine

Replies: 23
Views: 19077

PostForum: KIP 3000 and 3100   Posted: Tue Jan 24, 2012 9:37 am   Subject: Kip 3000 down
Runtime Error 5 - Invalid Procedure Call
• Do you get this error when trying to Manage the Unattend print queue? If so, edit the winreq.ini
on the Internal Controller and remove the three Monpath ...
  Topic: Kip 3000 down
In_Maine

Replies: 23
Views: 19077

PostForum: KIP 3000 and 3100   Posted: Mon Jan 23, 2012 6:10 pm   Subject: Kip 3000 down
Thank you.

This is what I see:

a error screen keeps popping up:

winuntd
Runtime Error'5':
Invalid procedure call or argument


Any thoughts?

Thanks again.
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